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Tell us about your organization and we'll create a customized solution for your needs.
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Send us an email and we'll get back to you within 24 hours.
Sales: sales@nextgenaidesk.com
Support: support@nextgenaidesk.com
General: info@nextgenaidesk.com
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Sales: +1 (555) 123-4567
Support: +1 (555) 123-4568
Available 24/7 for support
Come see us at our headquarters in San Francisco.
NextGen AI Help Desk
123 Innovation Drive
San Francisco, CA 94105
Monday - Friday, 9AM - 6PM PST
Get answers to common questions about NextGen AI Help Desk.
Our AI agent is a sophisticated endpoint application that lives directly on your machine. It uses advanced machine learning algorithms to understand and resolve IT issues automatically, learning from every interaction to provide increasingly personalized support.
When the AI agent encounters a complex issue beyond its capabilities, it automatically escalates to a human expert with full context, including all attempted solutions and relevant system information. This ensures seamless handoffs and faster resolution times.
Security is our top priority. All data is encrypted in transit and at rest, and our AI agents operate within your organization's security policies. We're SOC 2 Type II certified and comply with GDPR, HIPAA, and other major security standards.
Most organizations can be up and running within 2-4 weeks. The process includes initial setup, integration with your existing systems, training your AI agents with your specific policies and procedures, and a phased rollout to your users.
We offer flexible pricing based on the number of users and features required. Our typical plans range from $5-15 per user per month, with enterprise discounts available. Contact our sales team for a customized quote based on your specific needs.